Shipping Policy
Last Updated: December 22, 2025
Shipping Policy
Last updated: December 22, 2025
1. Shipping Areas
We currently ship to the following locations:
- All cities in North Macedonia
- Select international destinations (contact us for availability)
2. Shipping Methods & Costs
Standard Delivery (2-5 business days)
- Skopje: 100 MKD
- Other cities: 150 MKD
- FREE shipping on orders over 2,000 MKD
Express Delivery (1-2 business days)
- Skopje: 200 MKD
- Other cities: 300 MKD
3. Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
4. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your package through our website or the courier's website.
5. Fresh Products
For fresh organic produce, we ensure careful packaging with ice packs to maintain freshness during transit. Deliveries are scheduled to minimize transit time.
6. Delivery Issues
If you experience any issues with your delivery, including damaged or missing items, please contact us within 24 hours of receiving your order.
7. Contact Us
For shipping inquiries, contact us at:
Email: [email protected]
Phone: +389 75 313 393
Have Questions?
If you have any questions or need clarification about this policy, please don't hesitate to contact us.
Contact Us